Moviepass is attempting to attract even more customers with a new lower price that comes with free access to streaming service fandor. The best moviepass phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a moviepass rep, reminders when the call center opens, tips and shortcuts from other moviepass customers who called this number. Cant activate card, moviepass people not responding in. Still forced my card number to populate where it previously had card processing while i dont have an eticket anywhere in my app. May 18, 2018 moviepass competitor sinemia cant keep up with demand. If you do not purchase a ticket for the movie and showtime selected within the specified theater checkin time period, the. You acknowledge and agree that all funds on your moviepass card are the property of moviepass. The moviepass app asks you to select a theater and a movie, so that it knows how much money to load onto your moviepass card which, again, is just a. New report alleges moviepass changed account passwords to. Moviepass hacks thousands of personal creditcard numbers and customer card. Aug 01, 2018 after you sign up, youll receive a moviepass card in the mail.
Moviepass card deliveries delayed 23 weeks due to unprecedented traffic. After that, use your moviepass card as you would an ordinary debit card. When you go to the theater, you pay for your ticket using the card just the way you would any other credit card. The struggling ticket subscription service moviepass has been. Moviepass subscribers can expect a 23 week delivery delay on all new cards due to unprecedented traffic on.
The moviepass app asks you to select a theater and a movie, so that it knows how much money to load onto your moviepass card which, again, is just a prepaid debit card. Subscribers will not be charged during the service interruption. If you click camera activation, allow the app to access your camera and take a photo of the front of your card. I click on movie card in the menu and it simply gives me the text.
These moviepass customer cards are like normal debit cards. They will then receive one full year of moviepass and one full year of. Moviepass exposed thousands of unencrypted customer card. The card was automatically ready to make a ticket purchase for the exact price of the movie. The moviepass card itself is actually a credit carda mastercard, to be precise. Understanding the moviepass deal, the limitations and why amc doesnt like it tags how to activate moviepass card moviepass activate card moviepass app moviepass card application moviepass card inactive moviepass card processing moviepass eligible theaters moviepass support moviepass theater list moviepass website. Dear moviepass subscribers, over the past several months, moviepass worked hard to relaunch its groundbreaking subscription service and recapitalize. Russ betts, a utah customer who has been receiving an error message when he tries to activate his cards, said the company hasnt responded.
And there are some key differences between moviepass and sinemia. What is the proper way to activate the moviepass card and. Moviepass changed account passwords to keep users locked out. Jul 09, 2018 this passage is mainly about moviepass activate card.
Moviepass says its making a concerted effort to crack down on fraud, and the subscription cinema service has already brought the hammer down on a handful of subscribers. If that happens, moviepass says it will partner with another credit card company. Moviepass competitor sinemia cant keep up with demand. Moviepass customers say they were charged for cards they never. Because moviepass has partnered with mastercard to use its debit cards for payment, moviepass cannot be blocked by amc unless amc refuses to accept mastercard as a payment form for movie tickets. This passage is mainly about moviepass activate card.
Instead, the company pays for your ticket when you swipe your moviepass card. Its only been 2 months and its had multiple errors where the credit card generated would not be accepted by atom tickets and i had to either skip the movie that day or pay out of pocket. I have received my card, but the app still says card processing. Moviepass is an appandcardbased service that offers members the opportunity to see any movie a maximum of one per day each month in participating theaters for a. Moviepass competitor sinemia is being sued by angry customers who allege the subscription service contains hidden processing fees. You can activate your new first access visa credit card over the phone. The card activation and the network connection were annoying but it. Subscribers will not need to request a refund or contact moviepass customer service to receive a refund. You may not use moviepass card for any other purpose, including but not limited to, unauthorized purchases or purchases exceeding the value of a single movie ticket. Moviepass doesnt work like fandango, or other movie ticket purchasing apps, because youre not using the app to actually purchase the tickets. So far, i havent been able to find a theater that doesnt support the service. Jul 09, 2018 understanding the moviepass deal, the limitations and why amc doesnt like it tags how to activate moviepass card moviepass activate card moviepass app moviepass card application moviepass card inactive moviepass card processing moviepass eligible theaters moviepass support moviepass theater list moviepass website. Lawsuit alleges movie service sinemia contains hidden fees. I went into the theater and tried to pay for my ticket with the moviepass card, just like a credit card.
My moviepass card tab displays the last 4 digits of my debit card. Please be sure to have your card with you when you call in. After you sign up, youll receive a moviepass card in the mail. Mar 19, 2019 you may not use moviepass card for any other purpose, including but not limited to, unauthorized purchases or purchases exceeding the value of a single movie ticket. Wondering if anyone has experienced this or if it will be a problem when i try to see a movie. Moviepass is an appbased subscription service rekindling americas love affair with going to the movies. Moviepass customers say they were charged for cards they never received. Moviepass is apparently having some serious customer service problems feb.
This new fee, which was introduced on top of a convenience fee in october, was the main subject of the lawsuit by customers against sinemia. Moviepass subscribers can expect a 23 week delivery delay on all new cards due to unprecedented traffic on the companys website. Mar 10, 20 the card allows moviepass to work in every theater in the u. Jan 09, 2018 moviepass customers say they were charged for cards they never received. Gift cards and package tickets from amc fit all types of events, reasons and occasions. In this passage, the writer explains some questions about the movie pass, such as how movie pass works, what the limitations of movie pass are and why a big major movie theater chain such as amc and some others will want to be out of the deal. Nothing on their website did anything, its all on the app.
You should be able to get your ticket right away and then when you go check the moviepass cards tab it should have changed from processing. A situation brewing in movie theaters that hinges on card network rules could have broad implications for the entertainment industry. Swipe your card at the kiosk or a ticketing machine to purchase your ticket. How to activate physical sinemia card online travel with grant. You also agree to only activate your moviepass card for a single ticket purchase by theater checkin through the site, and use your moviepass at a ticket kiosk or at the ticket counter at your selected theater. Moviepass left tens of thousands of credit card numbers. A little over half contained unique moviepass debit card numbers. If you have a card and you want to reserve ahead of time from your phone, youll still incur those fees.
Understanding the moviepass deal, the limitations and why. Sep 10, 2017 my 48hour existential ordeal with moviepass. Is sinemia the moviepass alternative youre looking for. Buy tickets in the usual way, at a kiosk or box office, but use your moviepass card instead of cash or a normal card. The visa prepaid card is issued by central bank of kansas city, member fdic, pursuant to a license from visa usa, inc. Feb, 2018 moviepass is apparently having some serious customer service problems feb. So, we took a deep dive into sinemia to find out if it really is a better deal than moviepass. The last four digits of the card will populate and you. I miss moviepass and regret ever signing up for sinemia.
Coupled with the growing number of cinemas that accept the card currently 91 percent of u. Nov 10, 2018 moviepass is the cautionary tale here. Credit card processing and servicing to include card production, activation, account and transaction processing, payments, statementing and back office services are among the primary drivers of operating expenses. Moviepass customer credit card records found exposed on.
In this passage, the writer explains some questions about the movie pass, such as how movie pass works, what the limitations of movie pass are and why a big major movie theater chain such as. The saving grace for moviepass may be the format of payment. Moviepass allows for a single valid transaction for a movie theater ticket. Moviepass defends abrupt subscription cancellations over. Dec 05, 2018 that could be sped up with the accelerated activation option. At least if you stick with just a couple payment processors your details are. Consult your cardholder agreement and the fee schedule for fees, terms, and conditions associated with the approval, maintenance, and use of the card. Processing can either be performed inhouse by the issuer, outsourced to a thirdparty credit. Moviepass cuts price by teaming up with fandor on a bundled. I received my physical sinemia card a few days ago and here are the steps to activate your physical sinemia card online. Moviepass is apparently having some serious customer service. Nov, 2018 moviepass competitor sinemia is being sued by angry customers who allege the subscription service contains hidden processing fees.
Moviepass competitor sinemia has 7 different ways it can. Moviepass will be providing subscribers with appropriate refunds for their period of service already paid for. Interviews with leading film and tv creators about their process and. Feb 11, 2018 moviepass says its making a concerted effort to crack down on fraud, and the subscription cinema service has already brought the hammer down on a handful of subscribers. Moviepass if you dont buy that ticket within 30 minutes, the money comes back to us. Sinemia is a better movie subscription service than moviepass. I just got my card today oct 20 and was able to activate from my house. To learn more about the fall of moviepass and a breakdown of other movie ticket subscription services, check out our article here. The moviepass card that i supposedly didnt need to purchase etickets. By clicking on verify, i certify that i am over years old and accept the terms and conditions of this website. How card network rules help moviepass disrupt the theater. My card came activated, but you may need to activate yours when it arrives in the. Forbes takes privacy seriously and is committed to transparency. Activate your new first access card first access card.
Moviepass apparently left 58,000 customer records exposed on a. Moviepass announces new annual plan, costs nearly as much as. How do i activate my moviepass card that i received in the mail. When you need to drive results, motivate behavior, express thanks, or share the credits with your employee, the movies are an entertaining solution. Each customer card record had the moviepass debit card number and its expiration date, the cards balance and activation date. Jan 29, 2018 moviepass is an appand card based service that offers members the opportunity to see any movie a maximum of one per day each month in participating theaters for a monthly fee of less than ten. After youve enjoyed your film, moviepass adds it to your viewing history page. I received my card yesterday with instructions to go into the app and activate it. This is an actual debit card, the one youll use to purchase your ticket see how you get tickets, below. Just ordered one for my wife, the card came in, but the tab only says card processing. Moviepass reportedly changed user passwords to limit access. Now when i check my moviepass card under profile on the app it changed from card processing to my card number. If you have a card and you want to reserve ahead of.
Received card, app says card processing in the moviepass. Understanding the moviepass deal, the limitations and why amc. Things like waiting a long time for their moviepass card to arrive in the mail you need the physical card in order to see movies with. That could be sped up with the accelerated activation option. Founded in 2011 and headquartered in new york city, the service allowed subscribers to purchase up to three movie tickets per month for a monthly fee.
Oct 15, 2017 forbes takes privacy seriously and is committed to transparency. The card allows moviepass to work in every theater in the u. I believe i need to activate my card to get that message to go away, but without being able to check into any movies, i cant figure out how to do that. This moviepass hack is essential knowledge for anyone who. Unless, it seems, i actually wanted to purchase an eticket.
733 727 1414 358 48 536 802 1004 9 423 174 1128 1063 311 837 1141 650 1263 998 829 1205 893 1375 209 1456 1165 1458 1 35 590 1257 706 154 1268